Digital Assistance Delivery through Service Providers

Digital Assistance Delivery through SCOPECARDs

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Setting Up Default Top-up Points

Introduction

Overview

Every household enrolled in an intervention on SCOPE must have a default top-up point set up where beneficiaries will go to top-up their SCOPECARDs. Every delivery mechanism and location must also have a default top-up point set up.

Default top-up points are derived from registered service points and can have more than one location allocated. Default top-up points are most useful when bulk enrolling households.

You can edit and delete a default top-up point after it has been set up.

Who is responsible for setting up default top-up points?

Programme is responsible for setting up default top-up points. Check with your Country Office to confirm who in Programme is responsible in your country.

Why is setting up default top-up points important?

Setting up default top-up points correctly is essential for creating distribution lists. Enrolments that lack a default top-up point will not appear on a distribution list.

What do I need to do before setting up default top-up points?

Ensure that all POS terminals have been set up and all retailers have been set up with the correct retailer location.

Where can I learn more?

For more information on setting up default top-up points, clickhere to explore related Digital Assistance Services Academy Learning Channel materials.

Instructions

Setting up a default top-up point

To set up a default top-up point, log in to your Country Office on SCOPE and perform the following steps:

  1. In the Country Office page, click CONFIGURATION > Service points and POS > Default Top-up points in the menu.

  2. Existing default top-up points are displayed in the Default top-up points page. To set up a new default top-up point, click Add default top-up point.

    To download a CSV file for all existing default top-up points, click Download CSV. You will automatically receive an email containing a link to the CSV file.

  3. In the Create default top-up point page, enter the details for the default top-up point, then click Save changes.

    Note: Fields with a red asterisk () are mandatory.

    For more information on the data fields, see Enter Top-up Point Information Fields.

  4. Successfully set up default top-up points are displayed in the Default top-up points page.

Editing a default top-up point

To edit a default top-up point that has already been set up, perform the following steps:

  1. In the Country Office page, click CONFIGURATION > Service points and POS > Default Top-up points in the menu.

  2. In the Default top-up points page, click the edit icon () for the default top-up point you want to edit.

  3. In the Edit default top-up point page, enter any required changes to the information, then click Save changes.

Deleting a default top-up point

To delete a default top-up point, perform the following steps:

  1. In the Country Office page, click CONFIGURATION > Default Top-up points in the menu.

  2. In the Default top-up points page, click the delete icon () for the default top-up point you want to delete.

  3. In the Delete Default Top-up Point page, click Yes, delete.

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